Claims handlers trust Crawford to ensure their specific claims are handled simply, efficiently and expertly – on time, each time, every time.

Our team has local and global experience, working closely together to solve problems for our clients. Simply send us an email and we will respond in a way that earns your trust: matching you with the correct geographic and industry experts to ensure that you can consider your claim handled.

We provide you with fast follow up and a written report that maps out your solution: no matter the complexity or volume of claims.

Areas of expertise:

In commercial and property damage claims, we provide a “cradle to grave” management of theft, fire, storm, hail and flood claims. Thorough forensic investigations, loss quantification and policy response guidance are provided. We engage sector specialists on complex or technically specialised claims as required.

In resources claims, we have managed many major mining losses globally and locally. Our experience extends to oil, gas and petrochemicals, industrial and energy. In energy and utilities, we have particularly extensive experience in fire damage.

In marine and rail claims, we manage local as well as complex international cases, with acute awareness of the service requirements placed on both Brokers and Insurers.

In liability and casualty claims, we have a vast experience in dealing with employer and public, personal and professional losses.

For construction and engineering claims, we interact with all parties involved, including the design team, quantity surveyors, engineers, contractors and subcontractors. We strive to manage all expectations and provide concise recommendations on Contractual and Policy Liability issues.

For energy and utilities, Crawford South Africa have dealt with numerous local and global power and renewable energy losses, providing concise and detailed reports to local and London market Insurers alike.

For business interruption we provide assistance in mitigating potential losses, detailed trend and profit analysis and recommendations for a variety of small, medium and large and complex businesses.

For recoveries we initiate and follow through on potential recoveries from initial notification to summons and legal counsel / representation.

Contact us today:
Tel: +27 (0) 11 463 5900 | email: